Return & Refund Policy

Return & Refund Policy

Last Updated: September 2026

Blinzo aims to provide a reliable shopping experience. Because Blinzo is a marketplace involving different sellers and product categories, return and refund eligibility may vary by product and seller.

Eligible Issues

A refund or replacement may be considered where:

• An ordered item is missing
• The wrong item was delivered
• The item is damaged
• The item is materially different from the order
• The order was cancelled under eligible circumstances
• The order could not be fulfilled

Perishable Products

For groceries, fresh produce, prepared food and other perishable products, customers should report quality or delivery issues as soon as possible after receiving the order.

Photographs or other evidence may be requested.

Non-Returnable Items

Certain products may not be eligible for return because of their nature, hygiene considerations, perishability or applicable law.

The applicable seller/product policy may be displayed where relevant.

Refund Processing

If a refund is approved, it may be processed through the original payment method or another supported method.

The time taken for the amount to reflect in your account may depend on the payment provider or bank.

Contact Support

For refund or return assistance:

Email: blinzo.help@gmail.com

Phone: +91 9600553647